Chuck,

Help me here. I have been with TowBoatUS since 2000. My membership renewal is next month. This looks like about a 33% discount. What offers are there for LOYAL 12 year repeat customers? I don't understand the business philosophy of offering discounts to new customers and not existing ones. Why should I stay and not go to the yellow boat, even if just for a year so I can come back as a new customer for the 99 dollar deal? Your best customers are your existing ones. I am not trying to bust balls here, just want to know the deal.